| Title | Augmenting Analytical CRM Strategies with Social BI |
| Publication Type | Journal Article |
| Year of Publication | 2013 |
| Authors | Beverungen, D., Eggert M., Voigt M., & Rosemann M. |
| Journal | International Journal of Business Intelligence Research |
| Volume | 4 |
| Issue | 3 |
| Pagination | 32-49 |
| Other Numbers | 10.4018/ijbir.2013070103 |
| Refereed Designation | Refereed |
